They let me go home early, since I have another appointment at 3:00 and they didn't think they would have a replacement system ready in time for me to be productive. They're paying me by the hour, so they didn't want me sitting around waiting.
For what it's worth, the computer is a Dell Inspiron laptop. This, along with the laptop crashes that dozens of my coworkers have experienced over the past two years, has convinced me to NOT buy a Dell. For the price, a Compaq or HP will meet my needs just fine. Of course, if I find a Toshiba or Sony at a bargain-basement price, and I have the cash or credit available, I wouldn't say no.